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FCC Announces New Consumer Communications Information Services Threat (C-CIST)

The Federal Communications Commission (FCC) has unveiled a new initiative aimed at combating illegal schemes in the communications sector.

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Written by Jonathan Geller
2024-05-15
Regulatory
STIR/SHAKEN & Robocall Stats for September 2023: An Analysis

The latest STIR/SHAKEN and robocall data for September 2023 has been released. This information sheds light on recent robocall trends, involvement in STIR/SHAKEN, and the utilization of different attestation levels.

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Written by Jonathan Geller
2023-10-04
Regulatory
The Growing Risk of Student Loan Forgiveness Scams

Scammers promote student loan forgiveness programs that they claim will guarantee immediate cancellation of their victims' debt in exchange for an upfront fee.

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Written by Jeff Sager
2023-06-06
Opinion
Chinese Language Phone Scams Ranked Top 3 in Canada

Chinese language phone scams refer to robocalls in Chinese that scare the recipient into thinking that there is some kind of urgent problem, which they need to speak to a representative about in order to solve.

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Written by Jeff Sager
2023-06-01
Opinion
Robocalls: The Unwanted Nuisance of Our Time

Robocalls are automated phone calls that have become a major problem for many people. They are often used for telemarketing or political campaigns, but they can also be used for scams or fraud.

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Written by Chat GPT
2023-05-30
Opinion
Recognizing Insurance Phone Scams

Insurance scams refer to scammers who pose as insurance agents or representatives attempting to sell fake insurance policies or requesting payment for fees or services.

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Written by Jeff Sager
2023-04-17
Opinion
The Most Vulnerable Groups for Scams

There are certain groups who are specifically targeted by scammers and thus more vulnerable than everyone else, including seniors, recent immigrants, children, and those who are financially insecure.

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Written by Jeff Safer
2023-04-13
Opinion
The Growing Risk of Amazon Scams

Since so many people have accounts with Amazon, scammers know that making a multitude of random robocalls, emails, and texts will likely succeed in reaching many Amazon users.

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Written by Jeff Sager
2023-04-10
Opinion
Phone Calls vs. Video Calls: This Time It's Personal

With video chats being all the rage at work, catching up with friends overseas, and with your parents who still haven't figured out how to turn their camera the right way, it's becoming a bit ambiguous as to when a good, old fashioned phone call makes the most sense.

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Written by Jeff Sager
2023-04-06
Opinion
Paypal and Venmo and Zelle, Oh My: Understanding Cash App Scams

As the ever-evolving risk of scams continue to infiltrate the tech world, cash apps are no exception. That's why it's important to stay informed and vigilant about these three common cash app scams.

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Written by Jeff Sager
2023-04-03
Opinion
Gaining Back Customer Trust

94% of customers now refuse to answers calls from unknown numbers. Simply put, the more information you make accessible to customers when trying to call them, the more likely they will be to answer your calls.

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Written by Jeff Sager
2023-03-30
Opinion
When Your Boss Asks For a Gift Card...

Also known as “fake boss scams”, the gift card scam refers to scammers who impersonate supervisors of employees and trick them into buying gift cards for them over text or email.

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Written by Jeff Sager
2023-03-23
Opinion
FCC Proposes New Rules to Combat Illegal Robocalls and Scam Texting

On March 16, 2023, the FCC (Federal Communications Commission) adopted some important changes pertaining to illegal robocalls and scam texting.

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Written by Jeff Sager
2023-03-23
News
How to Protect Your Business from Spam

Businesses are faced with many of the same types of spam calls that everyday consumers are, as well as some that specifically target organizations. Given that these business scam attempts are inevitable, the best approach is to stay informed and prepared.

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Written by Jeff Sager
2023-03-20
Opinion
How Scams Affect Seniors

According to the FTC, some of the most popular scams out there specifically target seniors. This article will explore three in particular to look out for.

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Written by Jeff Safer
2023-03-17
Opinion
$122M Judgment Entered Against Spam Artist John Spiller

Spiller received a permanent ban on robocalling, telemarketing, and lead generation, and a judgment of $122,339,320 was entered.

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Written by Jeff Sager
2023-03-17
News
Calls vs. Texts: The Ultimate Showdown

We here at SIPSTACK wish to assist you in deciphering these blurred lines of phone etiquette. It's time to settle the text/call debate once and for all.

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Written by Jeff Sager
2023-03-14
Opinion
IRS Scams to Watch Out for This Tax Season

Scammers often tailor their scams to what's going on at specific times of the year, and tax season is no different. That's why we've made this list for all the most common IRS scams you may get hit with over the next few months.

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Written by Jeff Sager
2023-03-08
Opinion
CRA Scams to Watch Out for This Tax Season

Scammers often tailor their scams to what's going on at specific times of the year, and tax season is no different. That's why we've made this list for all the most common CRA scams you may get hit with over the next few months.

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Written by Jeff Sager
2023-03-08
Opinion
FCC Previews New STIR/SHAKEN Rules

The FCC has recently published new STIR/SHAKEN rules, which will be up for a vote in their upcoming meeting on March 16th, 2023.

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Written by Jeff Sager
2023-02-28
News
What are Bail Bond Scams?

Bail bond scams refer to scammers who pose as police officers or bondsmen, claiming that an inmate's bond will be revoked unless they send money directly to them..

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Written by Jeff Sager
2023-02-14
general
Why the Do Not Call Registry Won't Protect You From Spam

While there will certainly be a decrease in the number of robocalls you receive, registering your number to the Do Not Call Registry will not eliminate them altogether, and there are a number of reasons for this.

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Written by Jeff Sager
2023-02-09
Opinion
How Businesses are Impacted by Imposter Scams

Imposter scams refer to scammers who impersonate other people or entities to fraudulently obtain personal information, money, or other assets. When specifically targeting businesses, these scams can be exponentially more profitable and equally as detrimental for the business.

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Written by Jeff Sager
2023-02-01
Awareness
FCC Decides on New Call Limit Rules for Auto-Dialing

On December 27th, 2022, the FCC responded to opposing petitions to reconsider its rules restricting calls that can be made without prior express consent.

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Written by Jeff Sager
2023-01-30
Regulatory
988: CRTC Introduces Three-Digit Code For Mental Health Crises and Suicide Prevention

988 is a three-digit code introduced by the CRTC for mental health crises and suicide prevention services, as part of Telecom Regulatory Policy 2022-234 (TRP 2022-234).

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Written by Jeff Sager
2023-01-18
Regulatory
FCC Proposes Record-High $300M Fine for Auto Warranty' Robocalls

The Federal Communications Commission has proposed a 00 million fine against two Californian men responsible for an auto warranty robocall campaign, the largest penalty ever proposed by the agency over robocalls.

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Written by Jeff Sager
2023-01-17
Regulatory
The Growing Risk of Veteran Charity Phone Scams

Veteran charity phone scams refer to scammers who pose as charities for war veterans and solicit donations via phone calls under this false pretense.

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Written by Jeff Sager
2023-01-13
Opinion
The FCC's Proposed Rules and Initiatives to Combat Robotexts

The FCC recently sought comment on proposed rules to prevent illegal robotexts.

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Written by Jeff Sager
2023-01-12
Regulatory
What To Do If You've Been Scammed

Here are some of the measures we recommend taking if you or a loved one suspect you've been scammed.

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Written by Jeff Sager
2023-01-04
Opinion
The Growing Risk of SMS Scams

SMS scams refer to messages that pretend to be sent from either a personal or business contact, prompting the recipient to click a fraudulent URL link, which will result in their personal details being tracked.

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Written by Jeff Sager
2022-12-29
Opinion
Why am I Receiving Calls From +266696687?

The digits of this number actually spell out 'ANONYMOUS' on a telephone keypad, which is why it may be used by anyone who is trying to hide their identity from you.

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Written by Jeff Sager
2022-12-27
Opinion
Ho Ho Holiday Scams

Delivery scams refer to emails with shipping notifications that appear to be sent from legitimate mail carriers and parcel delivery services, but are actually sent from illegitimate scammers trying to steal your money.

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Written by Jeff Sager
2022-12-14
Opinion
How Scam Affects Different Age Groups

It is a common misconception that seniors are disproportionate victims and targets of fraud. Fraud affects every generation differently.

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Written by Anjana Uthayakumaran
2022-12-10
Opinion
Where Does the Term Spam Come From?

In the era of prevalent fraud the term spam has become synonymous with persistent telemarketers, massive amounts of emails and advertisements. But how did that come to be?

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Written by Anjana Uthayakumaran
2022-12-07
History
The Growing Risk of Friendship and Romance Scams

Friendship and romance scams refer to scammers who create fake profiles on dating apps, social media platforms, or other online communities with the intention of forming an online relationship with their victims.

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Written by Jeff Sager
2022-11-30
Opinion
The Growing Risk of the Grandparent Scam in Canada

The Grandparent Scam refers to scammers who call senior citizens, pretending to be their grandchild in an emergency crisis.

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Written by Jeff Safer
2022-11-23
Opinion
How Covid-19 Has Impacted Fraud

In the wake of Covid-19, businesses around the world were forced to quickly adapt to the new reality the pandemic had brought in 2020.

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Written by Anjana Uthayakumaran
2022-11-22
Opinion
CRTC Hosts 'Combating Scam Communications' Meeting with Five Countries

On November 1st, 2022, the CRTC held its first cross-border meeting to discuss strategies to help combat the growing concerns of telecommunication fraud.

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Written by Jeff Sager
2022-11-11
News
Landmark Settlement in Indiana Combats Robocalls

Attorney General Todd Rokita publicly announced his settlement on October 20th, after a yearlong battle against Startel Communications LLC and its CEO, Wanda Hall.

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Written by Anjana Uthayakumaran
2022-10-31
News
The State of Telecommunications Spam in the United States

Spam calling and texting is a massive phenomenon in the United States, and the daily reality of Americans who are subject to 3 billion spam calls a month.

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Written by Anjana Uthayakumaran
2022-10-20
News
The State of Telecommunications Spam in Canada

Spam calling and texting, once dismissed as merely a nuisance, is now creating exponential losses for Canadians.

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Written by Anjana Uthayakumaran
2022-10-07
News
Whois already reaching the masses

Whois by SIPSTACK has surpassed 3 million daily requests within months of it's release.

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Written by Anjana Uthayakumaran
2022-09-13
News
Announcing UCS transition into Open Source

Keeping businesses, customers and people connected has never been as important as it has been in the past 16 months.

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Written by Jonathan Geller
2021-06-12
News
VoIP Timeline - An Infographic look

Voice over internet protocol (VoIP) is the capability to transmit voice signals in real time over the internet and telephone network.

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Written by Kanasu Nagathihalli
2021-05-18
History
The Evolution of VoIP

Trace the evolution of VoIP from the traditional private branch exchange to a unified communication platform hosted on the cloud.

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Written by Kanasu Nagathihalli
2021-05-05
History
VoIP Technology Explained

VoIP emerged as a result of decades of experimentation with different scientific ideas and technologies such as packet switching, Linear Predictive Coding, TCP/IP and the internet.

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Written by Kanasu Nagathihalli
2021-04-16
History
The History of VoIP

VoIP technology was invented to overcome the limitations of the telephone. The first VoIP solutions used the internet to establish connections and transmit data.

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Written by Kanasu Nagathihalli
2021-04-08
History
Telephone Technology Explained

When you make a telephone call on a landline phone, you lift a receiver or press a button and listen for a dial tone. This opens up a circuit between your home phone and the telephone exchange.

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Written by Kanasu Nagathihalli
2021-04-01
History
What is Analog Technology?

Analog technology, as the name suggests, refers to technologies that are analogous to the process occurring behind the technology.

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Written by Kanasu Nagathihalli
2021-03-31
History
Your Business Needs a Dedicated Phone Number. Here's Why.

Setting up a dedicated business line can have a positive influence on your brand image and a positive impact on your bottom line.

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Written by Kanasu Nagathihalli
2021-03-24
Business
3 Takeaways from the Invention of the Telephone

The telegraph made the world faster. The telephone made the world closer. The telephone exchange made the world smaller. Read the story behind these incredible nineteenth century innovations that dramatically changed our civilization.

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Written by Kanasu Nagathihalli
2021-02-27
History