Products

Smart CNAM

Caller ID lookups just got smarter

Overview
Integrate Smart CNAM everywhere

Carrier

Quick & simple integration into any existing voice switch providing instant Robocall Mitigation certification.

Mobile developers

Access rich caller information from an API call across various programming languages and methods.

ITSP / MSP

Protect your customers and infrastructure with Smart CNAM risk detection while providing value added capabilities.

Whois Connected

Manage your customers' phone number profiles and trust from a single portal.

Add CNAM lookup to your call flows
With a few lines, get real-time CNAM data and risk score, or simply request Caller ID only. 
                    
	 $ curl --user "API-KEY:API-SECRET" \ 
		 https://api.sipstack.com/v1/b/partner/smart-cnam/phoneNumber/14164772004
                    
                
                    
	 ... 
	 same => n,Verbose(Getting Smart CNAM) 
	 same => n,Set(CALLERID(name)=${CURL(https://api.sipstack.com/v1/b/partner/smart-cnam/phoneNumber/${CALLERID(num)}/${EXTEN}?type=cnam)}) 
	 same => n,Verbose(Returns:${CALLERID(name)}) ; RISKCALLERNAME (RISK and CNAM can be called independantly) 
	 ...
ss image

Always learning

Find out who's calling with trust ratings dynamic for your location.

Powered by AI and community users like you, SIPSTACK uses machine learning and community feedback to provide hyper-accurate call ratings along with information related to the caller, including website, email addresses, social profiles, local addresses, and even other phone numbers.

Features
Asterisk trusted, AI/ML augmented
Simple text response

Returns a 20-character string response, including a prefixed score followed by caller name.

Advanced JSON response

When more details are required, JSON responses can be returned with rich data sets.

Pricing
Enhanced CNAM Lookups
Annually
Monthly
Free
$
0
Per Month
Starter
$
24
Per Month
Most Popular
Competitor
$
560
Per Month
Provider
$
2000
Per Month
Carrier
Call
for pricing
INCLUDED API REQUESTS PER MONTH
5010,000250,0001,000,0002,000,000+
Score (risk)
CNAM
Regional
Telco
Do not call
Profile
EXTRAS
Additional usage
Capped$0.0030 / Request$0.0028 / Request$0.0025 / RequestCall for pricing
Support SLA
CommunityCommunityWithin 8 hoursWithin 4 hoursWithin 2 hours
Integration specialist
Regional API proximity
On-premise deployment
On-premise integration & training
Frequently Asked Questions

FAQs

How does it differ from regular CNAM lookup tools?

Smart CNAM is a next generation lookup tool. Smart CNAM goes way beyond just a name response and can include a tremendous amount of information when requested.

What payment methods are accepted?

Credit cards issued by Visa, MasterCard, or American Express, Electronic Funds Transfer (EFT), Wire Transfer (for qualifying customers) or Cheque

Do I need a credit card to sign up?

Yes, a valid credit card is required.

Will I receive an invoice?

Yes, an invoice is issued on the 1st day of the month with the previous month's subscription fee and usage. When you join during a certain month, the subscription fee invoiced on the 1st of the month will be for the full subscription amount.

How do included monthly API requests get allotted?

At the beginning of every month, your allotted API requests for that month are based on your subscription. If you exceed the allotted requests, each additional request will be charged at the rate based on your subscription and volume. My subscription did not start on the first day of the month, how do included monthly API requests get allotted now? Even though you start during the month your allotted API requests are still based on the API's per the subscription. If you exceed the allotted requests, each additional request will be charged at the rate based on your subscription and volume. In the event, you hardly used your allocation limit contact billing@sipstack.com and request an adjustment to your subscription fee.

If my subscription did not start on the first day of the month, how do included monthly API requests get allotted?

Even though you started during a certain month, your allotted API requests are still based on the API's per the subscription. If you exceed the allotted requests, each additional request will be charged at the rate based on your subscription and volume. In the event that you hardly used your allocation limit, contact billing@sipstack.com and request an adjustment to your subscription fee.

Is there a usage limit beyond my allotted API requests?

Yes and No. You can go over your allotted API requests, however, once you exceed your designated credit limit, you will no longer be able to make additional requests unless you upgrade to a higher plan or contact billing@sipstack.com and authorize them to take an additional payment (specify the amount) from your credit card.

What is my credit limit?

In the beginning until there is a history on the account, the credit limit will be twice your subscription fee. In other words, once the number of API requests meet twice the API requests of your subscription, no further API requests will be processed. We are doing this so that you are not surprised at the end of the month with a larger than expected invoice. It is important to sign up knowing the number of API requests in your system each month to avoid constantly exceeding your credit limit. However, if you want to test our system with a lower subscription fee, this is okay, but you need to remember that when you see your API requests approaching double the subscription amount, you might want to upgrade to a higher credit limit. Alternatively, you can contact billing@sipstack.com to authorize a payment from your credit card to keep the requests flowing or wait until next month to resume your requests. For customers with more than 2,000,000 monthly API requests, please contact billing@sipstack.com. After a history is established, the credit limit will be based on several factors, such as your current subscription, your cumulative spending with SIPSTACK, and longevity of your account.

How is sales tax applied?

If you are a Canadian based company then sales tax will be applied to each of your transactions. At the moment, companies outside of Canada do not get charged sales tax.

Why do some people receive different scores?

Depending on many factors, our AI/ML will determine the distance between callers and how often a caller makes calls to those regions or numbers, just to list a few that make up the learning conditions. Call rating will always be dynamic.

Why is a caller suddenly receiving lower scores?

If the same number is calling the same destination and the score changes dramatically, this could indicate that abnormal or fraudulent call behaviours have been suspected and community feedback has been verified. Scoring is adaptive and much like turning on any new system, there is a warm up phase.

Are there any limitations?

Yes, please read through our Terms of Service, Acceptable Use Policy and our API Rate limits from our Resource center.

Why are my API requests not going through?

You may have reached your credit limit. If your account has been paid and you have not exceeded your credit limit, and API requests are still not being processed, contact Support. If you feel there has been a mistake, please contact billing@sipstack.com

How accurate is the information returned?

Very accurate! Our AI/ML is constantly learning and adapting, ensuring that caller information is up to date and any metadata, such as websites, emails, social, etc. are all current. Caller badges indicate call details are verified, however, call ratings will always be dynamic.

What is the difference between a Partner & Vertical?

Partners are typically telecom related entities that integrate Smart CNAM into their call flows. API requests are typically sent with a destination phone number in order to return an accurate dynamic call score. While Vertical markets may not have a destination number to provide, they may wish to receive caller information. They can do so without a destination number for a minimal cost. Our AI/ML is enhanced by Partner integrations, which contribute to hyper accurate real-time call ratings.

Get Started

Smarter SIP Termination

Volume discounted and STIR/SHAKEN managed

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