Knowledge Base

General

Helpful articles and guides

Popular Articles:

SIPSTACK Glossary

A comprehensive and growing list of all things SIPSTACK.

ss image
Written by: Kanasu Nagathihalli
Created: 2022-11-04
Telecommunications Glossary

A comprehensive and growing list of all things telecommunications.

ss image
Written by: Anjana Uthayakumaran
Created: 2022-11-04
Protection: What is SIPSTACK's Risk / Score?

Our Smart CNAM's 'Risk Score' allows requestors to interpret the score of a calling phone number.

ss image
Written by: Anjana Uthayakumaran
Created: 2022-11-04
What do Score/Risk Calculations mean?

Our Smart CNAM's 'Risk Score' allows requestions to interpret the score of a calling phone number.

ss image
Written by: Anjana Uthayakumaran
Created: 2022-11-04
SIPSTACK SLA

SLA levels and response times

ss image
Written by: Kanasu Nagathihalli
Created: 2022-11-07
What is Call Spoofing?

Call spoofing refers to the altering of either the Caller ID (CID) phone number or Caller Name (CNAM) displayed to the person receiving the call.

ss image
Written by: Jeff Sager
Created: 2022-11-18
What is Call Stretching?

Call stretching is a method utilized by fraudulent carriers to inflate the duration of a call, and effectively charge more money directly from legitimate carriers.

ss image
Written by: Anjana Uthayakumaran
Created: 2022-11-12
What is Carrier Transparency?

Carrier transparency provides customers and businesses with information about specific callers that allows them to feel more confident to either answer or reject the call.

ss image
Written by: Jeff Sager
Created: 2023-01-20
What is CNAM?

Simply put, CNAM is the Caller Name of an incoming phone call. This is displayed on the screen of a mobile or home device.

ss image
Written by: Anjana Uthayakumaran
Created: 2022-09-22
What is Enhanced 911?

Enhanced 911 or E-9-1-1 is a system utilized in North America that provides the caller's location to emergency services.

ss image
Written by: Anjana Uthayakumaran
Created: 2022-11-02
What is PBX Hacking?

While it is not widely known or understood, it stands to be of the most common and significant threats to telecommunications safety for businesses.

ss image
Written by: Anjana Uthayakumaran
Created: 2022-11-11
What is Short Stopping?

Short Stopping refers to a scam where hackers hijack a call before it reaches its target destination.

ss image
Written by: Jeff Sager
Created: 2022-11-18
What is Wangiri Fraud?

Wangiri is a Japanese term that translates to one ring and cut, referring to a phone call that rings just one time before disconnecting.

ss image
Written by: Jeff Sager
Created: 2022-10-26