A2P 10DLC Registration Campaign (Use Case) Types

The tables below show Campaign Types that have become available since the new A2P 10DLC registration was launched for AT&T in the US on April 1, 2021.

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Written by Kanasu Nagathihalli
Created 2021-03-25

Please note: several "Special" Campaign types have been announced by AT&T, but support by other participating carriers has not yet been confirmed. These Special Use Cases are now listed at the bottom of this article, due to the fact that they are not yet confirmed to be supported by all carriers.

Campaign Type and Associated Fees

Campaign Type Use cases within campaign type
Declared Use Case Single use case covering 2FA, authentication, customer care, group messaging, notifications, operations, and anything else indicated "Declared" in Table 2 below.
Mixed / Marketing Use Case Marketing use case or combination of use cases under one campaign.
Basic / Unregistered High risk provider or unregistered traffic
Table 1

The following table contains the full list of Use Cases that are available within Campaign registration since A2P 10DLC registration launched on April 1, 2021.

List of Use Cases

Use Case Campaign Type Description
2 Factor Authentications Declared Any authentication or account verification such as OTP
Medium Declared Notifications about the status of an account or related to being a part of an account
Heavy Declared Support, account management, and other avenues of customer interaction
Auth Declared Information about the status of a delivery
Auth Declared Messaging about potentially fraudulent activity such as spending alerts
Auth Declared Message campaigns from colleges, universities, and other education institutions
Auth Mixed/Marketing A campaign that covers multiple use cases such as marketing promotions and delivery notifications. Primarily for small businesses. Mixed campaigns are likely to have lower throughput and a higher cost per message.
Auth Mixed/Marketing Promotional content such as sales and limited time offers.
Auth Mixed/Marketing A campaign that covers multiple use cases such as Customer Care and Delivery Notifications. Mixed campaigns are likely to have lower throughput and a higher cost per message.
Auth Declared Notifications about polling and voting
Auth Declared Public Service Announcements that raise audience awareness about a given topic
Auth Declared Notification of a compromised system (software or hardware related)
Table 2

Special Use Cases Proposed by AT&T

The following "Special" Campaign types have been put forth by AT&T, but has not been confirmed by other carriers. We are listing these here for completeness, but additional carrier support will be necessary in order to offer these to our customers for messaging to all participating A2P 10DLC mobile networks.

List of Special Use Cases Proposed by AT&T

Use Case (AT&T Proposed) Campaign Type Description
Agents, franchises, local branches Special Allows the use of 1 number per agent or franchise location, e.g. real estate agents. No marketing allowed if registered under this category.
Charity Special Messages from a registered charity such as 501(C)(3) charities. Religious organizations are not included.
Conversational Messaging Special In-app peer-to-peer (P2P) conversations using proxied or pooled numbers or personalized services for enterprise or A2P communications to protect privacy of personal numbers
Emergency services Special Notifications about/supporting public safety during emergency situations.
Sweepstakes Special Sweepstakes related communications
Political Special Messages from a verified campaign to influence decision making
Social Special Non-commercial communication within or between closed communities