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RoadmapIndustry-Specific

DealerSocket

Automotive: service appointment SMS, lead routing, and vehicle-status lookup.

What it does

Dealerships running DealerSocket DMS / CRM will get service-appointment SMS, lead routing based on DMS data, and a SARA skill that answers "is my car ready yet?" against the DealerSocket service ticket table.

How it integrates

  • DealerSocket REST API — vendor-issued credentials per dealership.
  • Flare REST API + DealerSocket service-appointment hooks for reminders.
  • Lead routing — DealerSocket lead source determines Nova queue.
  • Aura external skill: SARA reads DealerSocket service ticket status by RO number.

Example use cases

Use case 1

Service appointment booked → SMS confirmation; reminder SMS 24 hours before.

Use case 2

Service ticket marked "ready for pickup" → SMS to customer with pickup hours.

Use case 3

Internet lead arrives → routed to a Nova queue based on the lead source.

Use case 4

IVR: "press 2 for service status" → SARA reads the latest update by RO number.

Setup

Roadmap

DealerSocket is on the SIPSTACK roadmap. The mechanism above describes the planned connection — register interest below and we will reach out when the connector enters private beta.

Want this connector?

Tell us how you use DealerSocket — every signal moves it up the queue.