What it does
Dealerships running DealerSocket DMS / CRM will get service-appointment SMS, lead routing based on DMS data, and a SARA skill that answers "is my car ready yet?" against the DealerSocket service ticket table.
Automotive: service appointment SMS, lead routing, and vehicle-status lookup.
Dealerships running DealerSocket DMS / CRM will get service-appointment SMS, lead routing based on DMS data, and a SARA skill that answers "is my car ready yet?" against the DealerSocket service ticket table.
Service appointment booked → SMS confirmation; reminder SMS 24 hours before.
Service ticket marked "ready for pickup" → SMS to customer with pickup hours.
Internet lead arrives → routed to a Nova queue based on the lead source.
IVR: "press 2 for service status" → SARA reads the latest update by RO number.
DealerSocket is on the SIPSTACK roadmap. The mechanism above describes the planned connection — register interest below and we will reach out when the connector enters private beta.
Legal: billable call-time logging, appointment SMS, and SARA case-status skill.
Dental: appointment reminder SMS, recall notifications, and patient-aware routing.
Field service / trades: job scheduling SMS, quote follow-ups, and client call logging.
Tell us how you use DealerSocket — every signal moves it up the queue.