Skip to main content
RoadmapIndustry-Specific

Dentrix

Dental: appointment reminders, recall notifications, and patient-aware call routing.

What it does

Dental practices on Dentrix will get patient-aware call routing — caller ID matches against the Dentrix patient table, and the recall / recare lists become Flare SMS campaigns. New patient appointments fire confirmation and reminder SMS automatically.

How it integrates

  • Dentrix Connected (on-prem agent) or Dentrix Ascend REST API.
  • Flare contact lists synced from Dentrix Recall / Recare reports.
  • Patient lookup on inbound calls via Dentrix DB (phone number match).
  • Appointment-reminder cron from Dentrix appointment table.

Example use cases

Use case 1

Patient calls in → caller ID surfaces patient name, next appointment, and balance owed.

Use case 2

Recall SMS campaign for patients overdue for a cleaning (6 months since last visit).

Use case 3

Confirmation SMS at booking + reminder SMS 48 hours before appointment.

Use case 4

After-hours emergency line routed by patient priority status.

Setup

Roadmap

Dentrix is on the SIPSTACK roadmap. The mechanism above describes the planned connection — register interest below and we will reach out when the connector enters private beta.

Want this connector?

Tell us how you use Dentrix — every signal moves it up the queue.