End-to-End Encrypted Communications
All calls and messages encrypted in transit and at rest. Client communications protected under attorney-client privilege with documented security controls.
Legal
Secure communications built for law firms
Protect attorney-client privilege with encrypted voice, messaging, and compliant call recording. Professional client experience from intake to resolution.
The Challenge
Legal communications demand uncompromising security
Attorney-client privilege, intake efficiency, and professional client service require purpose-built tools.
Privilege Exposure Risks
Unencrypted calls and messages can expose attorney-client communications. Discovery requests can force disclosure of improperly secured communications.
Missed Client Calls
Potential clients call once. If they reach voicemail, they call the next firm. Your competitors answer live while you lose cases.
No Audit Trail
When clients claim they never received a call, you have no proof. Billing disputes arise when you cannot document phone conferences.
The Solution
Built for the way law firms actually work
Privilege protection, intake automation, and billable time tracking in one secure platform.
Compliant Call Recording
Automatic recording with consent notifications. Secure storage with role-based access. Recordings tagged by client, case, and billing codes.
Intake Automation
AI agents capture intake information 24/7. New client calls get priority routing. Conflict checks automated before attorney assignment.
Matter-Based Routing
Calls route by case number or client name automatically. Conference bridging for multi-party depositions and client meetings.
Automated Time Tracking
Every call logged with duration, participants, and case code. Integrates with billing systems. No more manual time entry for phone conferences.
Professional Client Experience
Custom hold music and messages. Virtual receptionist routes by practice area. Mobile app lets attorneys take calls anywhere professionally.
How law firms use SIPSTACK
Personal Injury Firms
Never miss a potential case again
Your firm handles hundreds of intake calls per month. You need to capture every lead, route urgent cases immediately, and track which marketing channels drive the most valuable clients.
Key Benefits:
- AI intake captures caller details even when all staff are busy
- Priority routing for referrals and high-value case types
- Call tracking shows which ads and billboards generate cases
- After-hours answering ensures 24/7 availability
- Integration with case management for seamless handoff
Corporate Law Practices
Client communications at enterprise scale
Your firm has 50 attorneys across 3 offices serving corporate clients. You need secure communications, detailed billing records, and the ability to handle complex multi-party conference calls.
Key Benefits:
- Encrypted calls and messages for sensitive corporate matters
- Conference bridging for board meetings and negotiations
- Integration with document management systems
- Detailed CDR exports for client billing and compliance
Solo Practitioners
Big-firm professionalism on a solo budget
You practice alone but need to project professionalism. Clients should experience a seamless, professional practice whether you are in court, in a client meeting, or at home.
Key Benefits:
- Virtual receptionist with practice area-based routing
- Mobile app rings simultaneously with office phone
- Voicemail transcription sent to email instantly
- Professional on-hold messaging and music
- One-click access to call history and recordings
Common questions about legal communications
How does SIPSTACK protect attorney-client privilege?
All voice and messaging is encrypted end-to-end using TLS 1.3 and AES-256. Call recordings are stored in encrypted form with access logs. We can provide security documentation for privilege protection claims. Our platform meets ABA guidelines for technology and client confidentiality.
Can we record calls for documentation and billing?
Yes. SIPSTACK supports automatic call recording with configurable consent notifications (required in two-party consent states). Recordings are tagged with client, matter, and billing codes. You can export recordings for client files or e-discovery. Role-based permissions control who can access recordings.
How does intake automation work?
Our AI agents answer after-hours calls, capture client details (name, issue, how they found you), perform basic conflict checks, and route urgent matters to on-call attorneys. Intake data flows directly to your case management system. The AI handles simple questions and escalates complex calls to live attorneys.
Do you integrate with our case management software?
SIPSTACK integrates with leading legal practice management software via API. Integration enables click-to-dial from client records, automatic call logging, and time entry. We also support custom integrations via API for proprietary systems.
What happens to our phone number if we switch?
We port your existing numbers at no charge (typically takes 7-14 business days). During porting, calls continue to your current system. Once complete, all calls flow to SIPSTACK with zero downtime. Your clients never know you switched systems.
Can someone handle the physical setup and hardware at our office?
Yes. Our authorized channel partners handle on-site hardware deployment, phone provisioning, and staff training for law firms. They provide an additional layer of hands-on support alongside SIPSTACK's cloud platform. Find a local partner at sipstack.com/partners/find.
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