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Small Business

Professional phone system without the enterprise complexity

Easy setup, affordable pricing, and all the features you need to sound professional and never miss a customer call.

The Challenge

Big-business features shouldn't require a big-business budget

Small businesses deserve professional communications without the cost and complexity of enterprise systems.

  • Unprofessional Image

    Personal cell phones and voicemail boxes full of robo-calls don't inspire customer confidence. First impressions matter, and every missed call is lost revenue.

  • Expensive Old Systems

    Legacy PBX systems require expensive hardware, maintenance contracts, and technician visits. You pay for features you don't use and upgrades that never come.

  • Too Complex

    You don't have an IT department. You need a phone system that you can set up yourself, manage from a simple dashboard, and that just works without constant tinkering.

Small Business Phone Challenges
The Solution

Built for small businesses who need to look big

Professional features, simple setup, and affordable pricing that scales with your business.

Sound Professional

Auto-attendant greets callers with your business name and routes them to the right person or department. You'll sound like a much bigger company.

Use Your Devices

Mobile and desktop apps work on phones and computers you already own. No expensive desk phones to buy. Answer business calls anywhere, keep personal number private.

Never Miss a Call

Calls ring your whole team simultaneously or in sequence. After-hours? Voicemail transcripts arrive via email and text so you can respond quickly without listening to messages.

Affordable & Predictable

From $19/user/month with 2,000 calling minutes included each month, plus voicemail, auto-attendant and the rest of the Core feature set. Outbound calls beyond the pool are metered at $0.012/min. No hidden fees. Cancel anytime with no penalties.

Easy to Manage

Web dashboard lets you add users, change call routing, view call history, and manage everything yourself. No technician visits, no complex programming, no IT degree needed.

Business Texting

Send and receive text messages from your business phone number. Text customers from your computer, track message history, and keep business separate from personal.

Use Cases for Small Businesses

Retail & Service Businesses

Professional phone for every location

You run a retail shop, salon, auto repair, or other service business. Customers call to check hours, book appointments, or ask questions. You need a professional phone presence without the enterprise price tag.

Key Benefits:

  • Local phone numbers for each location with centralized management
  • Auto-attendant with hours, location info, and department routing
  • After-hours voicemail with email and SMS notifications
  • Call forwarding to mobile so you never miss customer calls
  • Text messaging for appointment confirmations and customer updates

Professional Services

Give clients confidence from the first call

You're an accountant, lawyer, consultant, real estate agent, or other professional. Clients expect professionalism, and that starts with how you answer the phone.

Key Benefits:

  • Dedicated business number separate from your personal phone
  • Professional voicemail greeting and hold music
  • Call recording for detailed client notes and compliance
  • Click-to-dial from your CRM or contact list
  • Mobile app for client calls while traveling or working from home

Multi-Location Operations

Unified communications across all sites

You have 2-10 locations and need each to answer their own calls while having the ability to transfer calls between sites and see activity across your whole business.

Key Benefits:

  • Local phone numbers for each location with one unified system
  • Transfer calls between locations seamlessly
  • Shared company directory so any location can reach anyone
  • Centralized call logs and analytics across all sites
  • One bill, one dashboard to manage everything

Common questions from small business owners

Do I need to buy phones or hardware?

No. The mobile and desktop apps work on smartphones and computers you already own. If you prefer desk phones, we offer certified devices starting at $79, but most small businesses just use the apps to save money.

Can I keep my existing phone number?

Yes. We can port your existing business phone number for free. The process typically takes 7–14 business days. During the port, you can start using a temporary number so there's no downtime. We handle all the paperwork with your old carrier.

What if I need help setting it up?

Our support team guides you through setup with screen-sharing if needed. Most small businesses are up and running in under an hour. We also have video tutorials, live chat, and phone support included at no extra cost.

How does pricing work as we grow?

Nova Core is $19/user/month and covers each person who needs to make or receive calls — 3 employees is $57/month. Your plan includes a pool of 2,000 calling minutes per month. That pool belongs to the account, not to each seat, and outbound calls beyond it are metered at $0.012/min. There are no feature add-ons to buy — moving up a tier is what unlocks more (Pro adds SMS/MMS and call-centre tools, Ultra adds AI summaries, sentiment and CRM integrations).

What's included in the free trial?

Full access to all features for 14 days, including 200 calling minutes — inbound, outbound and internal calls all count toward that allowance. You get a real phone number, can test every feature, and can invite your team. If you use the 200 minutes up, outbound calling pauses until you activate your plan; inbound and emergency calls keep working. $0 today — your card is vaulted at signup but only charged if you keep the plan after the trial.

Get Started

Ready for a better business phone system?

Start your 14-day free trial today. $0 today, cancel anytime. Set up in minutes, not weeks.

  • $0 today — cancel anytime

  • 14-Day free trial