HD Voice Anywhere
Crystal-clear audio quality from any location. Adaptive bandwidth optimization ensures great call quality even on home internet.
Remote Teams
Keep your distributed team connected
HD voice, video, messaging, and AI-powered tools designed for remote and hybrid work. Professional communications from anywhere, on any device.
The Challenge
Remote work shouldn't mean disconnected work
Distributed teams face unique challenges that legacy phone systems and fragmented tools can't solve.
Fragmented Tools
Your team juggles Slack, Zoom, a phone system, and more. Too many logins, too much context switching, too much confusion.
Poor Call Quality
Dropped calls, choppy audio, and frozen video damage your professional image. Home internet shouldn't mean amateur communications.
No Visibility
Managers can't see who's available, busy, or offline. Customers wait on hold while agents work from different locations with no coordination.
The Solution
Built for how distributed teams actually work
Everything your remote and hybrid teams need to communicate professionally and stay productive.
Team Messaging
Built-in chat with channels, direct messages, and file sharing. No need for separate messaging apps - everything in one place.
Virtual Extensions
Every remote worker gets a professional extension and voicemail. Customers never know they're calling someone working from home.
Presence & Status
See who's available, in a meeting, or offline in real-time. Smart routing sends calls only to available team members.
Call Transfer & Park
Transfer calls seamlessly between remote workers. Park calls and pick them up from any device, just like in the office.
AI Meeting Notes
Automatic transcription and summarization of calls and meetings. Never ask "who can take notes?" again - AI handles it.
Distributed Sales Teams
Close deals from anywhere
Your sales team works from home offices, coffee shops, and client sites. They need to make and receive calls as if they were all in the same office, with full access to CRM data and call recording.
Key Benefits:
- Professional caller ID and voicemail on mobile devices
- Click-to-dial from Salesforce or HubSpot
- Call recording and transcription for training and compliance
- Real-time presence so managers can coach remotely
- Automatic call logging to CRM
Remote Support Agents
Deliver support from anywhere
Your support team is distributed across time zones. They need consistent call quality, intelligent routing, and the ability to escalate complex issues without revealing they're working from home.
Key Benefits:
- Skills-based routing delivers the right calls to the right agents
- Supervisor whisper, barge, and monitor for remote coaching
- Queue management with real-time dashboards
- After-hours voicemail to email with transcription
- Call quality monitoring and agent performance analytics
Hybrid Office Workers
Seamless office and home integration
Your team splits time between office and home. They need the same phone number, voicemail, and features whether they're at their desk or on the couch. No forwarding, no fuss.
Key Benefits:
- One phone number rings desk phone and mobile simultaneously
- Hot desking - log into any office phone with your extension
- Shared team calendars show who's in office vs. remote
- Conference room scheduling and video integration
- Mobile app with full feature parity to desk phone
Common questions about remote team communications
Do remote workers need special hardware?
No. The mobile and desktop apps work on any smartphone, tablet, or computer. If they want a desk phone at home, we can ship certified devices, but most remote workers prefer just using the app on devices they already own.
How does it work with home internet?
Nova automatically adapts to available bandwidth. Our codec technology maintains clear voice even on slower connections. We recommend at least 1 Mbps upload per concurrent call (most home internet far exceeds this). Wired ethernet is ideal, but WiFi works fine for most users.
Can managers monitor remote workers?
Yes. Supervisors can see real-time presence, listen to calls, whisper coaching without the customer hearing, or barge in to assist with difficult calls. Call recording, quality scoring, and performance dashboards give full visibility without micromanaging.
What about international teams?
Nova works anywhere with an internet connection. Remote workers in other countries can use the same system with local caller ID if needed. We support 50+ countries for outbound calling. Some countries have legal requirements we'll help you navigate.
How does onboarding remote workers work?
We ship pre-configured phones directly to their home (if needed), send login credentials for the mobile/desktop app, and include video training. Most remote workers are fully trained and taking calls within 2 hours. Our support team is available 24/7 if they need help.
Get Started
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