SIPSTACK vs Dialpad
Dialpad and SIPSTACK both sell a cloud phone system with AI built in. Dialpad is organised around product lines for contact centres, sales and support teams. SIPSTACK pairs the Nova phone system and Flare business texting with an AI voice agent built into every paid Nova plan. Here is how the two compare on what each company publishes.
SIPSTACK and Dialpad at a glance
Published facts as of 21 October 2026.
| Feature | SIPSTACK | Dialpad |
|---|---|---|
| Pricing entry point | Nova Core from $19 USD or C$22 per user per month, billed monthly; on annual billing, $15.20 USD or C$17.60 per user per month equivalent ($182.40 USD or C$211.20 per user per year) (as of October 2026). Flare business texting from $49 USD or C$67 per month, flat, billed monthly. | Dialpad Connect Standard from $15 USD per user per month, billed annually (as of October 2026). Pro is $25 USD billed annually. Monthly billing is priced higher. Enterprise is quoted on request.[2] |
| AI voice agent included? | Yes. Every paid Nova plan can use the Aura AI voice agent. Pro includes 5 and Ultra 25 voice-agent minutes per user each month (Core none); beyond that, minutes are $0.12 USD or C$0.15 each, paid from a prepaid Aura balance. | AI agents (Dialpad Resolve) are custom-priced and bought as a pool of AI Agent Credits. No credit price is published.[2][3] |
| PBX and desk-phone support | Yes. Full cloud PBX (ring groups, call queues, IVR menus). Yealink and Polycom desk phones are auto-provisioned, and any SIP-compatible phone works, as do the Pulse mobile apps. | The pricing FAQ says Dialpad is available on desktops, laptops, smartphones, tablets and desk phones. Supported desk-phone models: not published on that page.[2] |
| Business SMS / 10DLC | Yes. Nova Pro and Ultra include SMS/MMS. Flare is a dedicated business texting product, and all Flare plans include basic 10DLC compliance. | SMS, MMS and team messaging are listed on all Connect plans. 10DLC handling: not published on the pages we could fetch.[2] |
| Canadian billing (CAD) and data residency | Prices in CAD or USD. Call recordings and voicemail are stored in Canada if you are billed in CAD, or in the US if you are billed in USD. Cross-border data flows are listed in our privacy policy. | CAD is one of six currencies in the pricing currency selector. Data residency by country: not published.[2] |
| Free trial | 14-day trial on Nova Pro and Flare Pro. | 14-day free trial of Dialpad Connect. Whether a card is required is not published.[2] |
| Contract terms | No long-term contracts. All plans are month-to-month. Annual plans offer discounts but are still cancel-anytime. | Monthly or annual billing, with lower per-user prices on annual billing. Contract length: not published.[2] |
"Not published" means we did not find the fact on the pages listed under Sources. It does not mean the feature is missing.
Sources, checked 21 October 2026
- Dialpad homepage: https://www.dialpad.com/
- Dialpad pricing: https://www.dialpad.com/pricing/
- Dialpad AI agent: https://www.dialpad.com/ai-agent/
Where Dialpad fits better
Dialpad’s entry Connect plan starts at $15 USD per user per month billed annually, below Nova Core. Its pricing page also offers EUR, GBP, AUD and NZD alongside USD and CAD, which suits teams billed outside North America.
Dialpad sells dedicated product lines for sales teams (Sell) and support teams (Support), so a large contact centre that wants one vendor for those workflows may prefer it.
If you want an AI voice agent built into your phone system, prices in CAD or USD, and call recordings and voicemail stored in Canada when you are billed in CAD, SIPSTACK is built for that.
Try SIPSTACK for yourself
14-day trial on Nova Pro and Flare Pro. No long-term contracts.
No long-term contract
14-Day free trial
Dialpad, Aircall, Quo and OpenPhone are trademarks of their respective owners. SIPSTACK is not affiliated with, sponsored by or endorsed by them. Competitor details come from their public websites on the date shown and may have changed since. Prices exclude taxes and regulatory fees.