LiveE-Commerce & Payments

Shopify

Order, shipping, and abandoned-cart SMS plus SARA order-status lookup.

What it does

Shopify webhooks fire Flare SMS for the milestones your customers actually want — order confirmed, shipped, out for delivery, delivered, and abandoned cart. SARA can answer "where is my order?" by hitting Shopify's Admin API with the order number.

How it integrates

Shopify App installed from the Shopify App Store — OAuth + webhooks.
Webhooks: orders/create, orders/fulfilled, orders/cancelled, checkouts/update (cart abandonment).
Flare REST API sends the SMS using order data as template variables.
Aura external skill calls Shopify Admin API for order status by number.

Example use cases

Use case 1

Order placed → SMS confirmation with tracking link as soon as the carrier label is generated.

Use case 2

Cart abandoned > 1 hour → SMS reminder with a recovery URL.

Use case 3

Order out for delivery → SMS with carrier tracking.

Use case 4

SARA on a support line: "your order #12345 shipped yesterday via UPS, tracking number ZW...".

Setup

In the Shopify App Store, install the SIPSTACK Flare app.
Connect a Flare-managed number and pick which webhooks to send SMS on.
Customize message templates in Switchboard → Flare → Templates.
Optional: enable the Shopify Aura skill template for SARA order lookups.

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Ready to connect

Plug Shopify into SIPSTACK today.

Talk to sales for a guided Shopify onboarding, or jump into Switchboard and connect it yourself.

Talk to sales

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