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HubSpot

Log calls and SMS to HubSpot and sync SMS opt-outs both ways.

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What it does

Connect HubSpot from Switchboard with OAuth. Nova calls and Flare SMS are logged as activities on the matching HubSpot contact, and inbound calls show a screen-pop with that contact.

SMS opt-outs stay in sync in both directions: a contact who opts out on either side is opted out on both, and an opt-in in HubSpot never silently lifts an opt-out. HubSpot's native Marketing SMS is not supported: opt-outs collected there are not visible to SIPSTACK.

How it integrates

  • OAuth connection from Switchboard → Integrations → HubSpot.
  • Nova calls and Flare SMS are written as HubSpot engagements on the matched contact.
  • Inbound calls are matched to a HubSpot contact for screen-pop.
  • SMS consent syncs through custom SIPSTACK contact properties in HubSpot.

Example use cases

Use case 1

See every call and text with a contact on their HubSpot timeline.

Use case 2

Know who is calling before you answer.

Use case 3

Honour an SMS opt-out wherever it was collected, in SIPSTACK or in HubSpot.

Setup

  1. In Switchboard → Integrations → HubSpot, click Connect.
  2. Sign in to HubSpot and approve access.
  3. Calls, SMS and opt-outs start syncing for matched contacts.

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Ready to connect

Plug HubSpot into SIPSTACK today.

Talk to sales for a guided HubSpot onboarding, or jump into Switchboard and connect it yourself.

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