Missed-call alerts, voicemail transcripts, and queue notifications in Teams channels.
Wire Nova call events into Microsoft Teams with an Incoming Webhook — missed calls, voicemail transcripts, and queue wait-time thresholds post to the channels your team already works in, with channel selection per event type.
This is a notification connector, not a calling integration: Teams is not a softphone for Nova, and Nova is not the PSTN carrier behind Teams Phone. Your users keep their Nova extensions, desk phones, and Pulse apps for calling.
Post to #support with caller ID and a recording link when a queue call is missed.
Drop the transcript of a voicemail left on the sales line into #sales as an Adaptive Card.
Alert #ops when the support queue crosses its wait-time threshold.
Give an on-call channel voicemail notifications outside business hours only.
Microsoft Teams is on the SIPSTACK roadmap. The mechanism above describes the planned connection — register interest below and we will reach out when the connector enters private beta.
Missed call / voicemail alerts, SMS delivery status, and queue wait-time alerts in channels.
Contacts sync for caller ID, Calendar-aware routing, and Gmail SMS thread enrichment.
Click-to-call from the Zoom client and one-tap transfer to Zoom Meetings.
Tell us how you use Microsoft Teams — every signal moves it up the queue.
