What it does
For organizations that use Zoom for video and Nova for PSTN, the Zoom app integration adds click-to-call inside the Zoom client and a one-tap "escalate to Zoom Meeting" button on active Nova calls. Currently in private beta.
Coming soonCollaboration
Zoom
Click-to-call from the Zoom client and one-tap transfer of live calls to Zoom Meetings.
How it integrates
- Zoom Marketplace app — OAuth 2.0, custom calling tab.
- Nova call.escalate webhook → Zoom Meetings API (instant meeting creation).
- Zoom Phone API bridge for Zoom Phone customers who want hybrid Nova+Zoom deployments.
Example use cases
Use case 1
Click-to-call any phone field shown inside the Zoom client.
Use case 2
Escalate an active Nova voice call to a Zoom video meeting with one click.
Use case 3
Match Zoom user to Nova extension so call attribution stays consistent.
Use case 4
Hybrid Nova-Zoom routing for organizations migrating between the two.
Setup
Coming soon
Zoom is in private beta. Register interest below and we will whitelist your account.
More collaboration integrations
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Microsoft Teams
Missed-call alerts, voicemail transcripts, and queue wait-time notifications posted to Teams channels.
Nova
Slack
Missed call / voicemail alerts, SMS delivery status, and queue wait-time alerts in channels.
NovaFlare
Google Workspace
Contacts sync for caller ID, Calendar-aware routing, and Gmail SMS thread enrichment.
NovaFlare
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