Get a voicemail

GET

/api/v2/nova/voicemails/{id}

curl --request GET \
  --url https://api.sipstack.com/api/v2/nova/voicemails/2489E9AD-2EE2-8E00-8EC9-32D5F69181C0 \
  --header 'x-api-key: <x-api-key>'

import requests

url = "https://api.sipstack.com/api/v2/nova/voicemails/2489E9AD-2EE2-8E00-8EC9-32D5F69181C0"

headers = {"x-api-key": "<x-api-key>"}

response = requests.get(url, headers=headers)

print(response.json())

const url = 'https://api.sipstack.com/api/v2/nova/voicemails/2489E9AD-2EE2-8E00-8EC9-32D5F69181C0';
const options = {method: 'GET', headers: {'x-api-key': '<x-api-key>'}};

try {
  const response = await fetch(url, options);
  const data = await response.json();
  console.log(data);
} catch (error) {
  console.error(error);
}

import axios from 'axios';

const options = {
  method: 'GET',
  url: 'https://api.sipstack.com/api/v2/nova/voicemails/2489E9AD-2EE2-8E00-8EC9-32D5F69181C0',
  headers: {'x-api-key': '<x-api-key>'}
};

try {
  const { data } = await axios.request(options);
  console.log(data);
} catch (error) {
  console.error(error);
}

Returns one voicemail by UUID. Requires calls:read. 404 when absent or cross-org.

Authorizations

apiKeyAuth

Parameters

Path Parameters

required

string format: uuid

Responses

200

The voicemail.

application/json

object

success

boolean

data

A voicemail message. Transcript text is included read-only; AI analysis fields are not exposed on the public API.

object

string format: uuid

mailbox

string

extension_id

string

nullable

caller_number

string

nullable

caller_name

string

nullable

duration_seconds

integer

is_read

boolean

transcription

string

nullable

transcription_status

string

nullable

recorded_at

string format: date-time

nullable

created_at

string format: date-time

nullable

Example

{
  "data": {
    "id": "8f3c1a2b-5d6e-4f7a-9b0c-1d2e3f4a5b6c",
    "mailbox": "1001",
    "extension_id": "1001",
    "caller_number": "+14165550100",
    "caller_name": "Jordan Lee",
    "duration_seconds": 18,
    "is_read": false,
    "transcription": "Hi, this is Jordan calling about my appointment on Thursday. Please give me a call back at your convenience. Thanks!",
    "transcription_status": "completed",
    "recorded_at": "2026-01-15T09:12:00.000Z",
    "created_at": "2026-01-15T09:12:03.000Z"
  }
}

401

Missing or invalid API key.

application/json

Inline error shape used by the messaging API and management endpoints.

object

success

boolean

error

string

Example

{
  "success": false,
  "error": "Recipient phone number (to) is required"
}

404

Voicemail not found in your organization.

application/json

Inline error shape used by the messaging API and management endpoints.

object

success

boolean

error

string

Example

{
  "success": false,
  "error": "Recipient phone number (to) is required"
}