What's New

What’s New

The latest platform updates, new features, and improvements across SIPSTACK. For a full version history, visit the SIPSTACK Blog.

March 2026

Centralized Device Provisioning

Nova PBX now uses a dedicated provisioning infrastructure for IP phone auto-configuration. Devices register through Switchboard and receive their SIP credentials and settings automatically on first boot. Provisioning URLs are displayed in the device detail panel — navigate to Nova PBX → Devices → [your device] to find them.

Skills-Based Routing — Call Center

Queue agents can now be assigned skill tags (e.g., “Spanish”, “Billing”, “Tier-2”). Queues can require specific skills, and the PBX automatically calculates agent penalty based on skill match. Configure in Nova PBX → Call Center → Queues and Agents.

Referral Rewards Program

Earn a $100 USD gift card for every qualified referral. Referred accounts receive $300 in credits to get started. Access your referral link and track conversions from Account → Rewards.

Voice Cloning — Voice Studio

Create a custom AI voice model from your own audio recordings. Use the cloned voice for consistent TTS generation across all your IVR menus and announcements. Navigate to Nova PBX → Media → Voice Studio.

February 2026

Billing Catalog Redesign

Subscription plans are now managed through a unified billing catalog. Plan features, limits, and pricing are consistent across all product surfaces. Upgrade or change plans from Account → Subscriptions.

Flare SMS A/B Testing

Flare SMS campaigns now support A/B testing — split your audience between two message variants, compare delivery and engagement, and promote a winner. Available in the campaign builder.

Drip Campaign Step Builder

Multi-step SMS sequences with configurable delays between each message. Add, reorder, and edit steps in the campaign builder under Flare SMS → Campaigns → New Campaign → Drip.

Webhook Delivery Log

All webhook events now have a delivery log with status, response code, and retry history. Access it from Account → Settings → Webhooks → [your webhook] → Delivery Log.

January 2026

Aura AI — SARA Assistant

SARA (Smart Automated Response Agent) is now available to all Aura AI subscribers. Chat with SARA to manage extensions, look up call history, add contacts, and query your account — without navigating away from what you are doing. Access SARA from the sparkle icon in the top bar.

AI Skills

Individual capabilities that SARA can execute are now configurable per organization. Enable or disable specific skills (extension management, CDR lookup, billing inquiry, etc.) from Account → Settings → AI Skills.

Paging Groups & Call Parking

Nova PBX now supports paging groups (one-way broadcast to multiple phones) and parking lots (park a call, retrieve from any phone). Configure in Nova PBX → Features → Paging & Intercom and Parking Lots.

Internal Phonebook

Maintain a company-wide contact directory that syncs to compatible Yealink and Grandstream phones. Navigate to Nova PBX → Features → Phonebook.

December 2025

Nova PBX Call Center

Full ACD call center with queues, agent management, ring strategies, live wallboard, and SLA reporting. Available on Nova PBX Pro and Ultra plans.

SMS Template Library

Save frequently used message templates in Flare SMS for reuse across campaigns and the messages inbox. Navigate to Flare SMS → Templates.

Voicemail Inbox

View, play, and manage voicemails directly in Switchboard. Navigate to Nova PBX → Features → Voicemail.