Setting Up Time Conditions (Schedules)
← How-To Guides
Setting Up Time Conditions (Schedules)
Section titled “Setting Up Time Conditions (Schedules)”Time schedules let Nova PBX automatically route calls differently based on the time of day and day of week — for example, sending calls to your auto attendant during business hours and to voicemail after hours.
Planning Your Schedule
Section titled “Planning Your Schedule”Before creating a schedule, determine:
- Business hours — e.g., Monday–Friday, 9:00 AM–5:00 PM
- Holiday closures — specific dates where the office is closed
- Time zone — ensure your PBX timezone is set correctly (check with your administrator)
Creating a Schedule
Section titled “Creating a Schedule”- Log in to the Nova PBX portal.
- Navigate to PBX Features → Time Range Groups.
- Click Add (the green + button in the top-right action bar).
- Fill in:
| Field | Description |
|---|---|
| Name | Short identifier, no spaces (e.g., BusinessHours) |
| Descriptive Name | Human-readable label (e.g., “Business Hours M-F 9-5”) |
| Description | More detailed notes about this schedule |
- Click Add __ Rows to add time range entries.
- For each row, enter the date/time range:
| Column | Description |
|---|---|
| Start Time | Beginning of the active period (e.g., 09:00) |
| End Time | End of the active period (e.g., 17:00) |
| Days | Days of week this range applies to |
| Start Date / End Date | For holiday rules: specific calendar dates |
- Add as many rows as needed. Each row is evaluated independently.
- Click Save.
Example Configurations
Section titled “Example Configurations”Standard Business Hours (M–F, 9 AM–5 PM)
Section titled “Standard Business Hours (M–F, 9 AM–5 PM)”| Start Time | End Time | Days |
|---|---|---|
09:00 | 17:00 | Mon, Tue, Wed, Thu, Fri |
Extended Hours with Saturday
Section titled “Extended Hours with Saturday”| Start Time | End Time | Days |
|---|---|---|
09:00 | 17:00 | Mon–Fri |
10:00 | 14:00 | Sat |
Holiday Group (Specific Dates)
Section titled “Holiday Group (Specific Dates)”For holiday schedules, add one row per holiday:
| Start Date | End Date | Start Time | End Time |
|---|---|---|---|
| Dec 25 | Dec 25 | 00:00 | 23:59 |
| Jan 1 | Jan 1 | 00:00 | 23:59 |
Linking Schedules to Inbound Routes
Section titled “Linking Schedules to Inbound Routes”Once created, assign schedules in Routes and Permissions → Inbound Routes. The inbound route uses the schedule to determine which destination receives the call.
See Setting up Inbound Routes for full routing configuration.