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Factory Reset: Polycom SoundPoint Series

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Factory Reset: Polycom SoundPoint Series

This guide walks through factory resetting a Polycom SoundPoint IP phone and provisioning it on the SIPSTACK network.

Step 1: Reset Device Settings

Press Menu.
Select Advanced.
Enter the admin password: 456.
Select Admin Settings.
Select Reset to Defaults.
Select Reset Device Settings.

Wait for the phone to apply the reset before proceeding.

Step 2: Reset Local Configuration

Press Menu.
Select Advanced.
Enter the admin password: 456.
Select Admin Settings.
Select Reset to Defaults.
Select Reset Local Configuration.

Step 3: Enter Provisioning Server

Press Menu.
Select Advanced.
Enter the admin password: 456.
Select Admin Settings.
Select Network Configuration.
Select Server Menu.
Configure the following parameters:

Setting	Value
Server Type	HTTP
Server Address	Provided by SIPSTACK Support

Select Save Settings.
The phone will reboot and register on the SIPSTACK network.